Frequently Asked Questions

1. Are your products safe for newborns?

Yes. All our items are BPA-free, non-toxic, and tested to meet U.S. safety standards for infants.

2. How long does shipping take?

We ship within 1–2 business days. U.S. delivery usually takes 3–6 business days.

3. Do you ship internationally?

Currently, we only ship within the United States.

4. Can I return an item if I change my mind?

Absolutely. We accept returns within 30 days of delivery — no questions asked, as long as the item is unused and in original packaging.

5. How do I start a return?

Just email us at [your support email] with your order number. We'll take care of the rest.

6. Do your bottle warmers work with all bottle brands?

Yes. Our bottle warmers are compatible with most standard and wide-neck bottles on the market.

7. Is the drying rack dishwasher safe?

The rack itself is not dishwasher safe, but all removable parts can be rinsed and cleaned easily by hand.

8. Are your changing pads waterproof?

Yes. The surface is wipe-clean and water-resistant — no extra covers needed.

9. What materials are used in the diaper caddy?

Our caddies are made from premium felt with reinforced stitching and vegan leather handles. Lightweight, but sturdy.

10. Can I use your organizers for things other than baby items?

Of course. Many parents reuse them for crafts, car storage, or travel kits once their little one grows.

11. Do the bottle warmers sterilize too?

Yes. Our 6-in-1 models include sterilizing, defrosting, warming, and more — all in one compact unit.

12. What if I receive a damaged item?

We’ll replace it. Just send a photo and your order number to our support team, and we’ll make it right.

13. Do you offer gift packaging?

Not at the moment — but our minimalist packaging is clean and presentable for gifting as-is.

14. How do I clean the changing pad?

Just wipe it down with a damp cloth and mild soap. It’s made for easy daily maintenance.

15. Do you offer discounts or bundles?

We occasionally offer exclusive bundles or site-wide sales. Be sure to check our homepage or subscribe at checkout to get notified.